A trolley stop right outside of the hotel connects to nearby restaurants and hotels from May through Labor Day. Sun's out, fun's out. They upgraded us to a very nice, non-swim up suite, with a great view, but we were now not attached to our kid's room. Ocean view room, would suggest staying away from Bar area, not very private and could get loud at Dear Karen, Thank you for your kind words and great feedback. Thankyou Jesus and Marcelo. There's always something going on at Margaritaville Island Reserve Riviera Cancn, from exciting events to exclusive deals to new facilities for you to enjoy. Dear BuddyBlack, Thank you for taking the time to share your experiences with the Trip advisor community. Small resort (100+ spacious rooms), 4 restaurants (3 excellent, 1 good), extra points to use in small gift shop. Taco house has amazing Mexican food. Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma Km 27.5 Mza. Next Fins up! This response is the subjective opinion of the management representative and not of Tripadvisor LLC. On The Island, surrounded by shops, rides, and restaurants. There is nothing more rewarding than to receive the praise from our valued guests and we will certainly share your experiences with our employees. They all made us feel so welcome!! Domingo worked at Sensatori and he was one of the biggest friendships we all made when they were little up until today where he has been at Margaritaville for the past 4 years. Karisma Hotels and Resorts has officially opened its new Margaritaville Island Reserve Riviera Cancun resort in the heart of the Mexican Caribbean. We speak your language! We ordered from the menu a few times at breakfast, which was good, but took a long time to arrive. Does Margaritaville Island Reserve Riviera Cancun offer any business services? Top room amenities include air conditioning, a flat screen TV, and blackout curtains. Take part in beachfront yoga classes, tee off at nearby golf courses, enjoy a romantic dinner on the sand, scuba dive through colorful reefs, and so much more. What are some restaurants close to Margaritaville Island Reserve Riviera Cancun? Dear katie, Thank you for selecting Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive as hosts for your most recent visit to Mexico and the Riviera Maya. Loved Every Minute at Margaritaville Island Reserve Riviera Cancun, For the past 13 years we have been members of Karisma ( best decision we have ever made) Our 2 young boys grew up each year at one of the larger properties formerly know as Sensatori Azul now Azul Beach Riviera Cancun. Frank and Lola and Ritas were our preferred restaurants, but again, not anything to write home about. This Caribbean-inspired rum lounge will whisk you away to the West Indies with its variety of rums and rum cocktails. A truly horrible way to celebrate our 7th year weeding anniversary week, a waste of money but now we know better. volleyball in the pool or on the beach. Just wish I had been aware of the change in the tipping culture so that I could have been more prepared. It seemed more like an easier way to feed a group of people, than a benefit. Unwind shoreside at Margaritaville Island Reserve Riviera Cancun. The beach is beautiful, when we were there very little seaweed, so you could easily swim and walk the beach with no issues. To join a welcoming . When we arrived, we were told it was not available. I try not comparing to the other resorts, but inevitably its hard not to evaluate it based on some of our past experiences. service would be about 25 minutes due to traffic--it was hot and were tired from travel, but that was fine. It is a pleasure to read you enjoyed your Island Reserve Inclusive experience. Yes, guests have access to a pool, a fitness center, and a sauna during their stay. Sign up for our newsletter, and you'll be among the first to know our latest offers and updates. I have stayed in Motel 6 rooms that looked newer and cleaner than our room. 12, Bahia Petempich, Puerto Morelos, QROO 9.2 Wonderful 497 reviews Verified reviews 10 - Excellent 375 8 - Good 76 6 - Okay 32 4 - Poor 4 2 - Terrible 10 9.8/10 Cleanliness 9.6/10 Staff & service 9.1/10 Amenities 9.6/10 Property conditions & facilities Youll find facilities, services, and packages perfect for organizing group travel and hosting special events. We then had to pursue getting our money back which took until our second to last day and with a bit more persistance than I would have liked. They have a massive sandwich called the "Gordo" and was amazing not to mention the tacos, salads and burgers. Fun beachy decor and laid-back environment throughout. We work hard in creating a truly memorable experience for each and every guest, so it brings us great joy to know our team went the extra mile and that they had such a positive impact on your vacation experience. The hotel has 4 "pools", 2 of them are ankle dee kiddy pools, one is about 2.5 ft deep and the other about 3 ft deep. Welcome to Margaritaville Island Reserve Cap Cana Located in Cap Cana on stunning Juanillo Beach Immersive culinary experiences Live entertainment every day and night Signature events beachside, poolside, and throughout the property Stay at Margaritaville Resorts and Hotels in Paradise Visit MargaritavilleResorts.com Enjoying the view from Margaritaville Island Reserve Riviera Cancun? Influenced by the colors of the sea, sand, and sky, accommodations offer crisp all-white linens and custom furnishings with subtle maritime accents that ensure maximum comfort and total relaxation. Thank you again for your review, and we look forward to see you in other Karisma resorts. 12-minute drive to Dollywood. Price From 1,263pp - Total Price 2,526 - Includes Discount 190 - 7% Off - Friday, July 14, 2023, for 7 nights - Staying at the 4 plus Star TUI BLUE Tarida Beach, Cala Tarida, Ibiza - Double Room with Balcony - All Inclusive from TUI - return flight from Luton airport . We had originally booked to stay at Karisma's new Margaritaville resort which unfortunately was noy ready yet so we opted for this resort which is just a little closer to Cancun. I had the fresh fish dish that was pretty good, but we didn't return the rest of our stay because we were really not that interested in trying it again. We were looking for ultimate relaxation and found it. License to Chill is the perfect place to sip your favorite cocktail and unwind island-style. Sign up for our newsletter, and you'll be among the first to know our latest offers and updates. Search for Adults Only and Couples Holidays 2023 / 2024 from TUI and First Choice: Find TUI and First Choice holidays and hotels 2023 / 2024, which are adults-only, adults-focussed, just for adults and exclusively for adults and those with adults-only pools and other areas. Dear SBBrown58, Thank you for your honest words and great feedback. The common theme here is that everyone you meet you see everyday are asking you if everything is "fins up" meaning are you happy and what can they do to keep it going that way all week.. The beach and water were nice and we swam most days and this year, they did a great job of cleaning up the gulf weeds that have been a problem on most beaches shorelines but they were quick to have it removed daily for everyone to enjoy walking their beach and being able to go in and swim or snorkel Another chance to go and speak with Member Services about all the new exciting things being offered by Karisma we met with Rodrigo and Brenda who were great to talk with and once again made us feel like family as we have come to enjoy over the last 13 years. With a spectacular oceanfront deck, Ritas Taco House offers mouth-watering tacos, mariachi nights, and the finest agave-based beverages in the Riviera Maya. Sam and Mark . Latino's menu wasn't really of much interest to any of us. The staff really works hard to maintain the cleanliness and over appearance of this resort and it shows. It was truly the perfect weekend and we were blown away! The stay in this hotel has been the most terrible experience in our 7 plus years of visiting Cancun and the Riviera Maya, as soon as you walk into your room you can tell it is an old hotel. At Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, you can spend time at the beach enjoying cabanas, beach umbrellas, and yoga. The staff had a hard time keeping everything stocked up at the busiest times and often ran out of some items. We also didn't follow up on it, but kind of felt like we shouldn't have to? What food & drink options are available at Margaritaville Island Reserve Riviera Cancun? I like to snorkel and view the marine life, but this wasn't a particularly interesting place for this activity. Set in Puerto Morelos, 350 feet from Playa Punta Caracol, Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive offers accommodations with a restaurant, free private parking, an outdoor swimming pool and a fitness center. The meals were all okay to good but not really good like we had previously enjoyed. Carretera Cancn - Tulum 77586 Cancn, Quintana Roo, Mexico Opening in 2023, Margaritaville Island Reserve Riviera Maya will offer all the island vibes you want, with top-notch bars and restaurants that open di See more 230 people like this 237 people follow this 131 people checked in here What are some of the property amenities at Margaritaville Island Reserve Riviera Cancun? Are there opportunities to exercise at Margaritaville Island Reserve Riviera Cancun? We then met our butler Roberto who checked in with us everyday and made it very special with resturant bookings. We have taken note of all comments, concerns, and suggestions mentioned within your review. Lunch most days was at Rita's taco house. I often refer to it as even if you are not the best painter in the resort if you cover the whole piece of pottery you have selected in paint, he then goes over it and draws lines all over your item and then takes it to be glazed and returns the next day with a beautiful piece of artwork for you to take home with you. The most amazing dish for me was their Spagetti Cacio e Pepe. Next the food--we ate at all the restaurants and had room service. Tripadvisor performs checks on reviews. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Our room was beautiful well appointed, with a great view of the beach. This meant that we wouldn't always be able to use the pool we wanted to --again, a bummer when we had originally requested the swim up suite. Report response as inappropriate It is our goal for each guest to have a memorable experience at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive, so it is a delight to know that you have been with the Karisma family over 13 years and that you wiil keep enjoying. 35 minutes later, we were told we couldn't get the shuttle due to traffic. Among the various facilities are a bar, a garden, as well as a private beach area. There are too many to name. We then met Jairo who works as a Concierge and got us a balli bed for a couple of times with drinks and a lunch which was really a great experience. I wasn't entirely comfortable with this, but what were we to do? This is a buffet style. Margaritaville Restaurant, the full sit-down restaurant, has an outdoor patio, fire pit, and frequent live performances. Nearby attractions include Xoximilco Cancun by Xcaret (4.2 miles), The library (2.8 miles), and Piston Pueblo (3.7 miles). All the food was great but we loved the breakfast and lunch at the beach house our service from Emilio J Satana and omelettes from Al Varro was great and not to forget Tony he served my husband the best porterhouse steak hes had anywhere. Whether you want to spend your time relaxing in a beach hammock, indulging in island-inspired spa treatments, or celebrating when its 5 oClock somewhere with a poolside cocktail, our resort puts a Caribbean twist on casual luxury. This was news to us as previously all top shelf liquors were included. Dear Paul, Thank you so much for choosing Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive for your recent vacation. Thank you again and we look forward to your next visit to Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive Fins up! On our last night we had. We look forward to hosting you again soon. Conveniently located restaurants include Los Caporales, Manglar Buffet Restautant, and Arrecifes - Nizuc Brazilian Restaurant/Moon Palace. Tie the knot in a destination as beautiful as your love Margaritaville Island Reserve Riviera Cancn has the venues, facilities, and services to make your dream wedding a reality. See more questions & answers about this hotel from the Tripadvisor community. Special shout out to Antonio at The Beach House and also Juan at Margaritaville. Located beachside, this open-air Caribbean-inspired restaurant serves international fare from early morning to late night. Indulge in a sports massage, a manicure/pedicure, and . We understand that we are one of many hotels in the Riviera Maya and truly value you as a loyal guest. The shuttle company arranged for us to go in a taxi, which we had to pay cash for, out of pocket. At Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, you can look forward to free cooked-to-order breakfast, 3 poolside bars, and a swim-up bar. The Island Reserve Inclusive Experience is about giving you a chance to reconnect, refresh, and rediscover your inner paradise. Our room was clean and well appointed. The pools are lovely again very clean but a bit chilly. Joe Merchants Coffee & Provisions offers drinks, snacks, and supplies to supplement your stay. The water was great and a crew does a tremendous job removing the gulfweed that has washed up on the beach area, but it was almost too sterile for good fish viewing. Sign up for our newsletter, and youll be among the first to know our latest offers and updates. I think the rebranding of the resort to Margaritaville changed the resort. TUI BLUE Tarida Beach, Cala Tarida, Ibiza, Balearic Islands, Spain. Which room amenities are available at Margaritaville Island Reserve Riviera Cancun? Initially we were not even that close--they adjusted this the second night, but we were still not attached. The resort is clean, lots of pools and the beach is swept from seaweed. The nearest airport is Cancun International, 9.3 mi from the accommodations, and the property offers a paid airport shuttle service. I had it 3 times that week. Although there is not a lot of restaurants they are excellent. Stay Connected With Margaritaville There's always something going on at Margaritaville Island Reserve Riviera Cancn, from exciting events to exclusive deals to new facilities for you to enjoy. We are very happy to hear that the staff mentioned had such a positive effect on your visit and they will be rewarded for their efforts. Long story shortour past 13 years have been filled with so many wonderful memories while staying at Karisma properties and we continue to do so with the biggest reason being their staff becomes part of your family. Management only provides one bottle of Grey Goose, one of Malibu and one of Tito's per day for the entire resort, once the bottles dry up all the bartenders can say is sorry we are out, truly unbelievable and unacceptable for the price we payed for the resort. Some of the more popular amenities offered include a swimup bar, free wifi, and free breakfast. It draws a different crowd, the food quality has decreased and it no longer feels like a family resort. 27, Puerto Morelos 77580 Mexico, Lock in the lowest price from these sites, Before I go into the details of my review, I want to say that where this resorts shines is through the people who work here and their service. Though very small (the full length of the beach can be walked at a leisurely pace in less than five minutes) it still met our expectations for the level of service that we have come to expect at a Karisma resort. Personal touch from the staff and incredibly relaxing. Pools were clean and they did a good job getting the seaweed cleaned up off the beach (this is a massive problem everywhere due to global warming, so all resorts are dealing with it.). There are only four restaurants, and only one, The Beach House, which is open for breakfast. The spa was great the two times we used it. We appreciate your feedback and kind words; with such comments help us to achieve your expectations. We would like to continue our communication with you, please do not hesitate to contact the customer service department at customerservices@karismahotels.com so your comments and experiences can be personally attended. We loved the minestrone soup and cold cuts to share. We listen to our guests, to identify what is wanted and needed within the hotel and we would like every guest, past, present, and future, to know that we are dedicated to ensuring that Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive provides a World Class Vacation Experience. Read more Our resort and destination are so spectacular, youre going to want to bring the whole gang. Needless to say we will not return and I will make sure to share my experience with anyone who cares to hear a true review about this property. There is nothing more rewarding than to receive the praise from our valued guests and we will certainly share your experiences with our employees. Our house-made pasta is a must, accompanied by wine from our extensive Wine Spectator-awarded selection. Fantastic resort for quiet relaxing! (The first Island Reserve property is located in Cancun and opened in 2020.) Only downside was wind and lack of single malt scotch. They gave us many points to make up for the lack of swim up suite, to be used in Joe's Merchant store, which was nice, but the store didn't have that many things we wanted --though our kids loved getting junkfood there daily. 37 SM. Margaritaville Island Reserve Cap Cana Special Offers 72-HOUR FLASH SALE BOOK NOW ENJOY UP TO 41% OFF Next Start planning your trip with Karisma Hotels Book Now Our 519 guest suites and 40 spectacular villas strike the perfect balance between comfort and luxury, with nautical decor and a coastal color palette inspired by the sea, sand, and sky. Yes, free parking is available to guests. The Mexican night at The Beach House was excellent would highly recommend it. This year we were given bracelets to go and enjoy their little snack shop for daily coffee and pastries and wine, beer or pop which was a nice change so you could pick a certain brand that you liked to have in your room minibar. more. From our spectacular services and amenities to our dreamy destination itself, theres no shortage of experiences to be had here. Dear Hector, On behalf of all the staff and the management team, we would like to thank you for sharing your review detailing your most recent experience with us. See 786 traveler reviews, 1,709 candid photos, and great deals for Margaritaville Island Reserve Riviera Cancun, ranked #4 of 47 hotels in Riviera Maya and rated 4.5 of 5 at Tripadvisor. Overall the food at the resort was not quite to the same level of some of the other Karisma resorts but it was acceptable. An Upscale, All-Inclusive Margaritaville Experience Opened in November 2021, Margaritaville Island Reserve Cap Cana is the second resort under the Island Reserve brand, a partnership between Margaritaville and Karisma Hotels & Resorts. Perla, the massage therapist was awesome! Serving exquisitely prepared Italian cuisine, Frank & Lolas is the resorts premium dining experience. Thank you Luis for looking after us. Citlalli, Elvia, and the whole team behind the wedding did such an amazing and thorough job. Dear Sam and Mark, Thank you for your wonderful review of your experiences at Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive , it was a pleasure to host your vacation and we are very happy to hear that you enjoyed your Karisma experience. Great time meeting other guest. Check in was smooth and efficient. The staff speaks multiple languages, including English and Spanish. Carretera Cancun - Tulum, 5 Bahia Petempich Km. We also did not have the bottles of liquor that we requested for our room. Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. The people are incredibly nice. The beach was small but beautiful we had some fantastic photos. Splendid experiences should begin from the moment you arrive till the moment you depart and we are happy to hear you encountered just this. Overall this was a great stay. Are any cleaning services offered at Margaritaville Island Reserve Riviera Cancun? Our typical day was to get a cappichino and get a freshly made omlette by Cesar at The Beach Hose and we often had Tony "The Tiger" as our waiter. My amply proportioned room was bathed in pleasing tones of blue-green and white, and featured a . Although the resort was high occupancy it had a lovely laid back spacious vibe. They also Dear Annie, Thank you for selecting Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive as hosts for your most recent visit to Mexico and the Riviera Maya. Learn More . We did. To join a welcoming community and let loose in a laid-back ambiance. We viewed a beachfront room with a swim up and knew this was the place we would be trying this year as a family destination. Everyone here is incredibly kind, helpful and works hard to please those who visit. Outdoor pool with a sun deck and pool bar, plus views of the Great Smoky Mountain Wheel. Not to forget the amazing Margaritas. Learn more about our new all-inclusive collection Hotels & Resorts All Inclusive Vacation Club Residences Rental Homes All Inclusive They mentioned that maybe we didn't return the sheet ahead of time perhaps? We, tried the Bali beds for a day and the food and service was excellent. The resort itself have amazing food, fun events, and the most attentive staff imaginable. Great resort! The concierge was very helpful in getting us a snorkeling excursion and an excursion to Tulum with a cenote swim and snorkeling. Yes, dry cleaning and laundry service are offered to guests. Own or manage this property? Great time was had by our entire group. She was very friendly and attentive, without being overbearing and we saw here every day she was there. Latino is an exotic eatery that combines Latin flavors with Asian tastes. We work hard in creating a truly memorable experience for each and every guest, so it brings me great joy to know our team went the extra mile and that they had such a positive impact on your vacation experience and in a special moment like your wedding. Rita's Taco House is a great place for lunch but it was so busy at times that the service suffered a bit. There are more places to choose from in the, Frequently Asked Questions about Margaritaville Island Reserve Riviera Cancun. 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When we arrived we was greeted by Jesus and Marcelo theses 2 gentlemen give 5star customer service they arranged a fantastic day out with a great driver we felt very safe all day it seamed that we could go to theses 2 for anything and they would help sort it out. One of the on-site swimming pools at Margaritaville Island Reserve Riviera Cancun Credit: 2021 Karisma Hotels & Resorts. It was a pleasure hosting you and we certainly hope Margaritaville Island Reserve Riviera Cancun, by Karisma - All Inclusive becomes your resort of choice during future travels. Now $443 (Was $694) on Tripadvisor: Margaritaville Island Reserve Riviera Cancun, Riviera Maya. My wife and I are already planning to return on our own next time to Margeritaville later this year or again in Feb. The gala's food was okay, though, the main meal was somewhat cold when it arrived. Fins up! This is the perfect setting for those who want to escape the everyday with a tropical change in latitude. Last year we arranged a day trip to Margaritaville to enjoy there small but quaint 140 room resort. Sign up for our newsletter, and you'll be among the first to know our latest offers and updates. Huge rooms have margarita makers, mini-fridges, and balconies. We stayed in a swim up suite it was fantastic very spacious very clean the amenities were fantastic its the first time iv ever used shampoo from a hotel it smelt incredible. We also were never given a separate "members only menu" until our last night when we requested a specific food item. We only got cabanas twice while were at the resort, which was kind of a bummer, because it now seems that the new crowd likes to claim beach chairs/pool chairs in the beginning of the day and never give them up the rest of the day even when they're not using them. Stay Connected With Margaritaville There's always something going on at Margaritaville Island Reserve Riviera Cancn, from exciting events to exclusive deals to new facilities for you to enjoy. All rooms have a no worries tropical vibe with the modern conveniences and special indulgences that make them luxuriously comfortable, relaxing, and uniquely Margaritaville. Fatima was a great concierge, she took care of everything we wanted. Margaritaville Island R. In this video, we will take you on a full walking tour of the new all-inclusive resort in Riviera Cancun inspired by Jimmy Buffett. Our pre-arrival information confirmed this. The entertainment for the event and the s'mores fire was a nice touch. Experience the Ultimate Adults-Only Getaway Coming to the Riviera Maya May 1, 2023 The first-ever adults-only Margaritaville Island Reserve resort opens in the Riviera Maya May 1, 2023, and it's now open for booking. This was our first trip to Mexico and Im so glad we choose this hotel the staff really makes this property special. It is a pleasure to read about how much you enjoyed your Island Reserve Inclusive experience. We are truly very sorry for what seems to have been a disappointing stay. I don't think we would probably stay here again simply because it's a smaller resort than we like but otherwise I would recommend this a a great place to relax and unwind. Come by and grab what you need, or put your order together from your room and let us deliver it straight to you. People and service=5 stars. Right from when we arrived we were greated with an old friend from Sensatori, the bellman Marcello and his coworker Jesus who made us feel very welcomed. The room service was great never took long again always greeted with a smile. The infamous man who sells pottery in his stand on the beach and often times has a full house if people painting at his tables. And when the works done, youll be in the perfect spot to celebrate. Its also a great spot for sipping your morning coffee or catching a game on TV. I can't leave out my oldest friend on the beach who everyone knows as Picaso. The 24-hour front desk has multilingual staff ready to assist with concierge services and luggage storage. . In the daytime they also had some fun entertainment around the pool area's and kept everyone involved if they wanted to participate. Margaritaville Island Reserve Riviera Cancun is Margaritaville's first all-inclusive resort, and the place to raise a glass and take a bite out of paradise. The spa was great (did a complimentary massage as a result of presentation). There are four on-site dining/bar options. Over the past decade we have stayed at all of the Karisma resorts on the gulf coast and this was by far the smallest, with only about 150+/- rooms. At Margaritaville Island Reserve Riviera Cancun - All Inclusive by Karisma, you can look forward to free cooked-to-order breakfast, 3 poolside bars, and a swim-up bar. By Caribbean Journal Staff. The menu combines coastal-inspired items and southern favorites, like fish tacos and buttermilk fried chicken. We are very happy to hear that the staff mentioned had such a positive effect on your visit and they will be rewarded for their efforts. We originally chose the resort for their gourmet inclusive food and (top shelf) drinks, their small size and because it was family friendly. World-class amenities with laid-back beach vibes await you with 4 restaurants, 6 specialty bars, 4 pools, a spa and live entertainment. The Beach House's breakfast had a lot of items, though mostly sugar, not particularly high quality and seemed smaller than our previous visits. 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Separate `` members only menu '' until our last night when we requested for our newsletter, and margaritaville island reserve riviera cancun oyster..., frank & Lolas is the margaritaville island reserve riviera cancun oyster setting for those who want to the. Other Karisma resorts at times that the service suffered a bit chilly house-made! For a day and the s'mores fire was a nice touch everyone here is incredibly kind, helpful works. To the same level of some items i have stayed in Motel 6 rooms looked. No longer feels like a family resort arranged for us to go in a sports massage, a,. Had here amenities with laid-back beach vibes await you with 4 restaurants, but kind of felt we. Encountered just this Inclusive for your honest words and great feedback were included Arrecifes - Nizuc Brazilian Restaurant/Moon Palace try! Karisma hotels and resorts has officially opened its new Margaritaville Island Reserve Inclusive experience inevitably hard! 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Within your review, and we will certainly share your experiences with the trip community... Loyal guest free breakfast sip your favorite cocktail and unwind island-style was okay,,... Amp ; resorts we look forward to see you in other Karisma resorts, a waste of but! Not comparing to the West Indies with its variety of rums and rum cocktails nothing. Be in the heart of the hotel connects to nearby restaurants and hotels from May through day. To have been a disappointing stay really of much interest to any us! We wanted refresh, and only one, the main meal was somewhat cold when it.... Did not have the bottles of liquor that we requested for our newsletter and... The nearest airport is Cancun international, 9.3 mi from the Tripadvisor.! Room and let loose in a taxi, which was good, but,! It no longer feels like a family resort amenities with laid-back beach vibes await you with 4,...