I applied online. Anonymous Interview Candidate in Jacksonville, FL, I applied online. The two (branch manager and regional manager) asked typical questions about problem-solving and customer service skills and experience. Opens the Fishbowl by Glassdoor site in a new window. I had two interviews, one with HR and one with the Branch Manager. It also wants performance-driven employees. Apply for full-time jobs, part-time jobs, student jobs, internships and temp jobs. Taleisha Ming White serves Regions Bank with a purpose as Social Impact & Diverse Talent Partnerships Manager and credits her college experience with setting her on the right path. In the banking industry, customers all have very unique financial situations and personality types so a very customized approach is required to make each customer feel valued. For Employers. We list them in this order for a.css-epvm6{white-space:nowrap;} More, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. "In my last position, I was responsible for the cash deposit on a daily basis. Tells us about your first 6 months on the job? I interviewed at Regions Financial (Destin, FL) in Feb 2021. I interviewed at Regions Financial (Texarkana, TX) in Dec 2019. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Financial Relationship Consultant Interview, The Ultimate Job Interview Preparation Guide. This employer has embraced transparency and taken extra steps to engage with their employees. The application process does have a few assessments to filter candidates. To really sell your interviewer on your ability, try to use a real world example where you used features and benefits to meet someone's needs in a sales related situation. offers an exciting opportunity for candidates with retail or sales experience that are interested in, beginning a career with opportunities for growth, development and upward mobility. They really care about your fit on top of what you know. Overall was a very smooth process and went very quick. Regions Financial 401K Plan, reported anonymously by Regions Financial employees. As personal finance can often be frustrating, I would take my time to listen and understand my customer's frustrations as well to show that I truly care in helping them create a solid plan moving forward. To help save time and ensure accuracy, Regions Bank has invested in cash counting technology to help automate cash counting processes within its branches. Dates shown above are approximate. Anonymous Interview Candidate in Texarkana, TX, I applied online. Joan Kuhl, Founder and President of Why Millennials Matter a research and consulting agency dedicated to training and empowering early career professionals offers these tips to ace the job interview: 1. I did accept the offer to become the supervisor and after just three months, I fully realized that the position wasn't for me. Any experience in this position? "As in my current industry, I understand that your customers here at Regions Bank all have their own unique financial situation and needs in how I would work with them. We hire professional interviewers (people with multiple years of experience interviewing candidates) to help us create our interview questions and write answer examples. Then, you will answer job-specific questions. I interviewed at Regions Financial. Regions Financial Corporation is one of the nation's largest full-service providers of consumer and commercial banking, wealth management, and mortgage products and services. Based on that analysis, the customer then decides which of the factors of income and expenses can be altered to help increase their savings. How is their IT department for roles like Director or VP? How did you handle the situation and what was the outcome? How is their IT department for roles like Director or VP? Phone interview with lower level HR rep. Series of panel Interviews with multiple deparments, panel consisted of Vice Presidents and Senior VPs. I interviewed at Regions Financial (Mobile, AL) in Aug 2021. I applied online. After I applied online I was sent an assessment. How is pay, wlb & work culture. Right away, our Sales Manager contacted the client to ask a lot of questions on why they were no longer utilizing our services. Regions has been named as one of Americas Most JUST Companies by JUST Capital, along with its media partner, CNBC. I applied online. , It is very challenging to overcome morality based difficulties in the workplace while maintaining a positive attitude and keeping motivated. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! If not, there is no need to worry as long as you can talk about your ability to learn and thrive with different technologies and give examples of times where you've had to do just that. I interviewed at Regions Financial (Murfreesboro, TN) in Jan 2023. The second phone call was with a higher ranking position within the Human Resources department at regions bank. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. Want to know a little more about the financial consulting industry? In my last role, I had to do just this with the phone and computer systems that were specific to my role and I did this with ease.". Read our Terms of Use for more information. The process took 1 week. Regions Bank has branches in the South, Midwest, and Texas, and continues to grow. I applied online. Before I could even say anything back to her, she then began berating our store for selling inferior products and she demanded to see a manager right away. Explain the steps you take to eliminate minor mistakes and ensure your customer transactions and paperwork are accurate. I interviewed at Regions Financial in Mar 2020. Stayed focused on the current and most recent experiences. Opens the Fishbowl by Glassdoor site in a new window. About an hour from closing time, a customer stormed through our front door and approached me at a rapid place with a very mad look on her face. I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. The interview was about 45 minutes long, and there were to interviewers. The process took 4 weeks. The average salary for Financial Relationship Consultant at companies like REGIONS BANK in the United States is $56,899 as of January 26, 2023, but the range typically falls between $48,830 and $64,969. Your feedback has been sent to the team and we'll look into it. Your ability to handle conflict will be an important part of this role with Regions Bank. ", "I work closely with my peers to share responsibilities and ensure key tasks are delegated out, should there be an important deadline to consider.". How to Answer: Why Do You Want to Work Here? Regions Bank Interview Questions & Helpful Tips Preparation for your interviews can help you feel more secure as you go through your interviews. It took about a month in total from the moment I put in my application and did their assessments. As you answer this question, try to paint a clear picture for your interviewer that explains all of the contributing factors to you being overwhelmed. Having not had experience supervising individuals up to that point in my career, I was very hesitant at first. It was quite a few questions. Ive inquired about pay but its gotten nowhere. Second with the branch manager in person. I gave thoughtful and well-constructed answers - overall it was a great interview. The banking industry relies on the relationships built between the institution and its customers and your role as a Teller with Regions Bank will find you face to face with many customers. REGIONS BANK Financial Relationship Consultant Achieves branch targets and goals by identifying customer needs and providing appropriate guidance and perspective about Regions solutions Achieves required levels of outbound phone calls using generated customer and prospect lead lists and prior customer conversations "What is one soft skill you gained from a previous internship? "I prioritize my workload against deadlines to stay organized, always putting the needs of customers first. ", "The first and most important step to this process is helping the customer truly see their financial situation by delving into their income and expenses. I interviewed at Regions Financial (Birmingham, AL) in Mar 2014. Very laid back interview. Regions'mission is to make life better for our customers and communities and we are looking for, (http://mortgage.nationwidelicensing.org), REGIONS BANK Financial Relationship Consultant, Client Relationship Consultant (Banker) - Portland and Vancouver, Float Client Relationship Consultant 3 (Banker) - McMinnville, OR (Multiple Locations), Insurance Industry Finance and Accounting Consultant - Remote, Entry Level Financial Consultant (Remote, High Income, Flexible). How do you handle goal setting for yourself? If you are a recent college graduate or starting a new career, you may or may not know where you'd like to be in five years. The process took 2 weeks. This was for alabama, Commercial Customer Service Representative. ", "My first step in a decision making process to delegate work is to evaluate the task at hand for consideration. I applied online, completed the assessment, and was called in for an interview within a week of applying! I had two interviews, one with HR and one with the Branch Manager. ", "Other than cashing in change in my own bank's lobby, I don't have direct experience. I got along with the boss so it went very well. Whats the best way to have a lack of compensation and incentive conversation in your department? I interviewed at Regions Financial (Lafayette, IN) in Aug 2021. I am excited to start out in ABC position because I am confident that it will help me achieve my goal and broaden my skill set. Highly recommend looking into this company! What 401K Plan benefit do Regions Financial employees get? ", "Every successful day in the banking industry is an opportunity to show that I am trustworthy. Very laid back interview. This makes the third year in row Regions has been recognized by JUST for its commitment to serving associates, customers, communities, the environment and shareholders. Describe a time in your last job where you had to deal with an angry customer? At Regions, we believe associates deserve more than just a job. Tell me about a time where a customer asked for something they did not need, how did you show them something better fitting? The process took 2 weeks. Read more, Upgrade to Premium to view the number of applicants for this Job. I'm happy to say that I never had an issue with a till that was off at the end of a shift or a customer that complained about change that I had given them. You will first be given a phone interview with a Human Relations recruiter, and then you will be given an in-person interview with the branch manager. "Give an example of a goal you reached and tell me how you achieved it. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I applied through college or university. On Fishbowl, you can share insights and advice anonymously with Regions Financial employees and get real answers from people on the inside. Is it possible to break into IB, consulting or corporate development without a masters and without a top of the line GPA? If you do have direct experience with currency counting machines, that is great! In my five years within banking, I have never been involved in a discrepancy.". Copyright 2023 Grabjobs Pte.Ltd. This employer has embraced transparency and taken extra steps to engage with their employees. AboutDisclaimer Contact us: [emailprotected]. He started to then talk badly about our manager and I immediately cut him off. Mainly revolved around customer service questions and specific scenarios. The process took 2 weeks. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. ", "Over the past four years, my current department has cut staff by almost 50% while the overall amount of work has remained steady. Give an example that shows how you have demonstrated these qualities in the past. Starting out as a professional banker will give me valuable experience resolving client account issues and providing financial assistance, from investments to savings and travel advice. "Tell me about a time you had to work in teams. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice. Got the opportunity through my universities Career Services department. I applied online. Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. You must show what makes you distinct and an asset over the other candidates. Ive inquired about pay but its gotten nowhere. Regions Bank was written by Ryan Brunner on October 7th, 2020. The process took 2 weeks. In your answer, be sure to stress that you have the patience to work with all different types of people effectively and the calmness to handle customers that are demanding or full of questions. Apply for Financial Relationship Consultant job with Regions Bank in Florissant, Missouri, 63033. We also discussed the position in detail, and how I felt I could contribute. Through both email and in-person conversations, I learned that early retirement was definitely a goal of his and I used the benefits of our IRA accounts to help him open one and thrive moving forward. In speaking with the client, they were very unhappy about our customer service and overall pricing. Each of the interviews were behavioral, but the Branch Manager can choose any style, I believe. Not much urgency or clarity. I applied online. "I define success through my ability to reach the goals that are set out for me. I know I can handle the work its just the matter of receiving the opportunity to do so, Anyone here work at Prudential Financials in Newark, NJ? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. I build trust with people by doing what I say I'm going to do and delivering results on time. I interviewed at Regions Financial (New York, NY). If hired for this role, I would be very thorough in my orientation process to learn all of the potential situations I would face with customers here at Regions Bank over the phone. Any insights would be helpful. I interviewed at Regions Financial (Lafayette, IN) in Aug 2021. Be the first to find this interview helpful, - Miami-Fort Lauderdale, FL, United States Area, - Homosassa Springs, FL, United States Area, - Hilton Head Island, SC, United States Area, - Dallas-Fort Worth, TX, United States Area. Post a Job. As the customers of Regions Bank become more virtual, a good chunk of business transactions happen over the phone. Each of the interviews were behavioral, but the Branch Manager can choose any style, I believe. ", "A tailored approach in customer is really easy when you listen, listen and then listen some more. I got along with the boss so it went very well. Our date tracking prior to 2019 was not accurately kept. If you continue to use this site we will assume that you are happy with it. Taleisha Ming White serves Regions Bank with a purpose as Social Impact & Diverse Talent Partnerships Manager and credits her college experience with setting her on the right path. "Give an example of a goal you reached and tell me how you achieved it. OR. This requires a candidate who is motivated by a fast paced and energetic environment, with the ability to provide personalized customer service. This was for alabama, Commercial Customer Service Representative. , Financial Consultant Interview process at Regions Financial Overall experience Poor Excellent Easy Difficult Interview process length About a month 31% About two weeks 30% About a week 17% About a day or two 16% More than one month 5% Most reported steps Background check 85% On-site interview 82% Drug test 80% Phone call/screening 73% I interviewed at Regions Financial (Jacksonville, FL) in May 2021. Interview questions were first added on September 26th, 2017, Interview answers were first added by Ryan Brunner on October 7th, 2020. Name a time you had a problem with a difficult customer and how you resolved it. Job Interview Best Practices Growing Your Career Starting a New Job All Articles Learning Hub. Because of my time dedicated to this, I am now the trainer for new staff on our team. My interview was with 5 managers & the district VP, all were very nice. 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