13 %. File a complaint at ComplaintsBoard.com. (Supported files: jpg, png, mpeg, ogg, mp4 & webm). Our Chat Bot is available 24 hours a day, 7 days a week. Find fresh kicks, trendy clothes, and an inspiring community of creatives. The workers are very helpful and always know which shoes fit me! Typically, we expect to ship packages the next business day. FAQ. Foot Locker continues to provide personal customer care after sales have been made, facilitating returns and exchanges, and providing a range of information on shipping and ordering through its website. So it all looks negative?\r\n\r\nMy experience was fine, thanks!". Foam layers and clear mesh mesh provide a lightweight feel to the foot. React foam is soft, lightweight and flexible. The Company also operates a customer care team that can be contacted over the phone or via a live chat service who can respond personally to customer queries and complaints. Domestic Customers: 800-991-6684 . If your order was placed over the weekend and standard shipping was selected, we expect your package to ship no later than Tuesday. Foot Locker, Inc.s corporate headquarters are located in New York City. Search Close. 1Some product exceptions apply. Claim it and get a lot of features. Just try contacting them by phone but be prepared to be on hold for hours. Certain exceptions may apply for certain products, including release items. Internet Customer Service is available 24 hours a day, seven days a week. Strengthen your review by uploading photos & videos. How much can I save with the military discount? 230 Barmac Drive North York, ON M9L 2Z3, Canada |. Get on promotion fasstrack and increase tour lifetime salary. This is no longer convenient. Please see below for more information. Please note that we may share your email with the company to verify your order. The Companys products are targeted principally at a range of age groups, primarily younger consumers aged between 15 and 35 years old. Foot Locker is a leading global source of athletic footwear, apparel, and accessories. We'd love to hear from you. Kids Foot Locker was founded in F. W. Woolworth and Santiago Lopez. for use of our website. Internet Customer Service is available 24 hours a day, seven days a week. It was for four winter jackets. Returns received more than 45 days after the shipping date will not be accepted and will be returned to the sender.Our guarantee: It will fit or we will exchange it for free!You have up to 45 days from the date of purchase or the date of shipment to complete your return or exchange.Items must be in new condition and repackaged in the original box, including all tags and packaging.Returns, exchanges and refunds are subject to our return and exchange policy.Once we receive your item, you will receive a credit for the original method of payment.A restocking fee* may apply.On average, returns will reach us within 3-7 business days. Hiring Remote Customer Service Reps - Part-Time/Full-Time - Hourly Rates Ranging $16-$26/Hr. Foot Locker provides its customers with numerous self-service channels, through its core Foot Locker online store and through its various online brands and affiliates, as well as its mobile apps. Foot Locker carries every major athletic footwear and apparel brand, including Nike, adidas, Jordan Brand, PUMA, Reebok, New Balance, Under Armour, Vans, Converse, ASICS, FILA, New Era, Champion, and many more. He was name Senior Director for Architecture and Product Engineering at Verizon/Convergys in 2010, a position he held until 2012 when he joined Target as Vice President of Digital Technology and API Platforms. I was impressed with the different options available for shopping. In the picture on their website (as well as the picture in their confirmation email), the Pop! Senor carlos sanchez no va tomar cartas en el asunto Radiance wears the Nike Air Force 1 07 LE. Sign up for our emails and follow us on Twitter and Instagram to stay in the loop for all the latest drops! Monday - Friday 7 am - 8 pm (CST)Saturday - 8 am - 5 pm (CST), Click the Chat Icon on the bottom right to get started. Because there I can find everything I need. FLX members in Alaska and Hawaii are eligible for free ground shipping on orders. Would you like to add a photos or videos? For the biggest sneaker aficionados, FootLocker.com also offers a schedule of release dates for the hottest and most anticipated styles months ahead of their drop. In addition to the physical storefronts, FootLocker.com is a top online destination for sportswear. Foot Locker offers you more access to what you love! What are some benefits to registering for a Foot Locker Canada account? 0 suggestions are available, use up and down arrow to navigate them, Customer Service Representative / Stocker & Packer / Immediate Hire / Work From Home. These channels allow customers to browse the Companys catalogue of products, purchase merchandise, manage and track deliveries, and view transaction histories without interacting directly with company representatives. He held this role for two years before joining Foot Locker. Learn More. Online resources to advance your career and business. Foot Locker organises its operations into two reportable business segments: Foot Locker established in 1974 as a unit of Kinney Shoe Corporation, which then functioned as a subsidiary of FW Woolworth Company. 101 We'd love to hear from you. Customer service help, support, information. Different materials are bonded and stitched together to create a shoe that looks both high-tech and handcrafted. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Foot Locker Customer Service. This will help speed things along once connected. Foot Locker aims to provide convenient and efficient sales of athletic footwear, apparel, and accessories to consumers across its native US, as well as internationally to markets across Europe, Asia Pacific, and the Middle East. By providing quality customer care, Foot locker intends to secure recurring business. She is also a director of La-Z-Boy Location. This will surely increase the credibility of your complaint. The Company has continued to expand in the past 15 years, and today operates more than 3,000 retail stores worldwide under numerous brands, including Lady Foot Locker, Champs Sports, Footaction, Runners Point, and Sidestep. The Air Presto is almost chameleon-like, with the unique ability to change color to suit its environment. What are some benefits to registering for a Kids Foot Locker account? We are standing by 24 hours a day, 7 days a week! Went in today literally 20 min. Foot Locker's online chat is available 7 days a week 8AM-11PM, and 6AM - 12AM CST via phone. Foot Locker Times Square Closed - Opens tomorrow at 10am Shop Now Address 1460 Broadway New York, NY 10036 (212) 461-5818 Hours Monday 10:00am - 9:00pm Tuesday 10:00am - 9:00pm Wednesday 10:00am - 9:00pm Thursday 10:00am - 9:00pm Friday 10:00am - 9:00pm Saturday 10:00am - 9:00pm Sunday 11:00am - 8:00pm Buy Online, Pick Up in Store The womens Air Jordan 1 Mid SE takes the iconic design of the original AJ and updates it with premium materials and a bold, modern aesthetic. She went out of her way to help me buy the sneakers my daughter wanted for Christmas. Before hitting the gym purchased two pair of the Nike Roshe running shoes. View customer complaints of Foot Locker, BBB helps resolve disputes with the services or products a business provides. Much of the Companys sales are made via its direct sales force and customer service staff, who consult directly with customers at the Companys various retail outlets, assisting customers personally with finding and sizing the products that best suit each individual customers needs. This site requires JavaScript to work correctly. Categories About us Consumer FAQ Business FAQ. In this position, you'll have the privilege of supporting and developing your team to continually improve how they deliver a great customer experience. I purchased online for the convenience of delivery! Foot Locker operates as a retailer of athletic footwear and apparel. Find your dream job. Tuijnmanweg 3-54131 PN Vianen, The NetherlandsKvK Utrecht no. Phone. In 2015 Foot Locker recorded annual sales of $7.41 billion, up on the $7.15 billion recorded by the Company in 2014. Search the store hours and address of the Foot Locker Stores near Oxford, IN: Foot Locker Stores Listings. Listings of the Foot Locker Stores locations and customer service numbers near Oxford, IN along with other footwear stores. You can find contact details for Foot Locker above. Company Reviews Questions. D.S. Click the Chat Icon on the bottom right to get started. Foot Locker has an average consumer rating of 2 stars from 101 reviews. A member of our Customer Care team will respond as soon as possible. Any items bought in stores or online after that date can be returned 30 days after the stores reopen. Product shipment, payment, communication, billing, and any kind of service-related complaint about Kids Foot Locker can be filed via the specific Kids Foot Locker complaint section. (Currently not available for CA and PA Customers) Our Live agents are available daily from 8 am to 11 pm (CST) HQ address: 330 W. 34th St. New York, NY 10001 The majority of the Companys sales came from its Athletic Stores segment, which recorded sales for the year of $6.47 billion, with Direct-to-Customers sales amounting to $944 million. It also targets men and women who are more fashion-conscious, as well as those involved or interested in athletics, sports, and general exercise, with the Company operating dedicated sports brands. How do I change my billing and shipping information? Click here to get notifications about new complaints of Foot Locker. I am so grateful for her kindness and help this holiday season. Please, activate it in the options of your browser. Post your jobs & get access to millions of ambitious, well-educated talents that are going the extra mile. Styles range from the latest cutting-edge performance models to casual classics for everyday wear. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Foot Locker, Like, share & subscribe to Foot Locker on YouTube at, See Foot Locker's portfolio on LinkedIn at. Stay in the know, stay in the game. Phone. You can browse through all 2,350 jobs Foot Locker has to offer Full-time Ticketing Material Handler Junction City, KS $14.50 an hour 3 hours ago View job Full-time Production Specialist New York, NY $40,000 - $56,000 a year 3 hours ago View job Full-time Store Manager Brandon, FL $49,400 a year 3 hours ago View job Full-time Assistant Manager Known as the premier location for performance athletic and casual sneakers, Foot Lockers trusted and knowledgeable staff are there to assist with all of your sportswear needs. The second iteration brings back the smooth ride and cloud-like comfort of React foam. Three of them had to be returned because they were too small and not as I expected when I send them back it took so long before I even got a reply after multiple emails and calls they kept telling me that it was in the warehouse and I had to wait for them to get them, finally I called again Order # v4021072337. This is frustrating and a major inconvenience to keep having to go back and forth returning the wrong item. I received had a \"Special Edition\" sticker which meant I could have purchased it from an overseas store and saved on shipping (since I purchase bulk Funkos). Also, I really like that the sizing is very good. If the item you purchased from Foot Locker does not meet your expectations, then you may return it for a refund or exchange. "I ordered a light grey Nike hoodie earlier last month (the only available color\/shade online). . Have a question? If your item is eligible and you did not receive free shipping when you logged into your FLX account, please contact customer service and provide your order number. . Sporting a long list of timeless brands like Nike, adidas, Vans, Champion, and more - your next look is here. 9.2 mi. Plush, lightweight materials range from sheer mesh to luxurious suede for a bold, edgy look. (Currently not available for CA and PA Customers) Our Live agents are available daily from 8 am to 11 pm (CST) HQ address: 330 W. 34th St. New York, NY 10001 Was this article helpful? If you paid with a credit/debit card or gift card, you can return the item to the store for a refund or exchange. Marketing, Sales, Product, Finance, and more. Customer Service & Support Foot Locker, Inc. Featuring a leather and mesh upper and responsive cushioning, the Air Jordan OG delivers all-day comfort in a court-inspired design. Help future customers by talking about customer service, price, delivery, returns & refunds. They have sent me back the same dark grey Nike hoodie twice now. Apply today at CareerBuilder! * One or more of these files was not uploaded due to an invalid file type. How long does it take for my order to ship out from your distribution center? Look fresh all summer in a pair of all-white AF1s. Description. . By applying to a job using CareerBuilder you are agreeing to comply with and be subject to the CareerBuilder Email Us. It also operates The Company currently operates five distribution centres, three of which are located in the US, one in Germany, and one in the Netherlands. DOMESTIC CUSTOMERS. Contact Us. If your order is placed after *1 PM CT, your order will be shipped the next business day. . Mrs. Jacqueline craig 1254 East Meyer Boulevard. Foot Locker provides services to a broad spectrum of consumers through its chain of footwear and apparel retail stores. It was being thrown around inside the box.\r\n\r\nExtremely disappointed customer. How long does it take for my order to ship out from your distribution center? Foot Lockers key resources are its stock of branded products, its physical chain of retail outlets across its multiple brands, its IT infrastructure and ecommerce platforms, its storage and distribution infrastructure, its partnerships, and its personnel. We all know how much time, effort, FLX points as well as money that goes into the chance of winning one. Products shown may not be available in our stores. please contact Customer Service at 800-991-6684 for assistance. The Jordan Delta 2 combines all-day utility, fearless detailing and futuristic design. Johnson is a former director of H&R Block, and Maidenform Brands. Phone. . Sporting a long list of timeless brands like Nike, adidas, Vans, Champion, and more - your next look is here. Foot Locker reviews first appeared on Complaints Board on Dec 19, 2006. Johnson first joined Foot Locker in 1997, when the Company acquired Eastbay, at which Johnson had been a member of the senior leaderships team as Vice President of Merchandising. We'd love to hear from you. CONTACT US Phone We are available 7 days a week! Have a question? (816) 523-5616 Directions. Thanks for that! Foot Lockers principal market is its native US, which accounted for the vast majority of the Companys sales in 2015. Shop the latest selection of Kids Foot Locker VIP Club at Foot Locker. Shop the latest selection of Shipping Information at Foot Locker. Find the hottest sneaker drops from brands like shippinginformation, Jordan, Nike, Under Armour, New Balance, and a bunch more. Internet Customer Service is available 24 hours a day, seven days a week. If you order Rush Shipping before *1 PM CT, pending payment verification, your order should be shipped the same day (or Monday if ordered on a weekend). It isn't worth your time, money or sanity. Find the hottest sneaker drops from brands like shippinginformation, Jordan, Nike, Under Armour . This is the second time I'd actually won a pair of shoes and they cancelled my order without even notifying me. Contact Us. 1. The Company employs a team of customer service representatives and dedicated retail staff across these outlets that deals directly with customers. Leave this blank if you'd like to publish your review anonymously. For your I'd contacted customer service and all they can say is they were out of stock. Search. Phone. 469.279.7470 30181126. We are available 24 hours a day, 7 days a week! (Currently not available for CA and PA Customers)Our Live agents are available daily from 8 am to 11 pm (CST), Click the Chat Icon on the bottom right to get started. E-mails are equally ignored. Will I still get it? To find a store near you, click here. Get your hands on the latest styles in casual and athletic wear from head to toe. Foot Locker owns or leases 3,423 retail outlets worldwide. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. \r\n\r\nAlso, it was delivered in a large box with nothing protecting the item inside. Menu. This review was chosen algorithmically as the most valued customer feedback. The shoes came in 3 day and guess what they are FAKE.. Foot Locker. Find the hottest sneaker drops from brands like kids-foot-locker-vip-club, Jordan, Nike, Under Armour, New Balance, and a bunch more. Customer Service Associate, Jensen Beach, FL. Suede and synthetic overlays add a sense of structure. Foot Locker carries every major athletic footwear and apparel brand, including Nike, adidas, Jordan Brand, PUMA, Reebok, New Balance, Under Armour, Vans, Converse, ASICS, FILA, New Era, Champion, and many more. when applying to a job online, never give your social security number to a prospective employer, provide credit card or bank account information, or perform any sort of monetary transaction. To unlock your profile and take advantage of all features on CareerBuilder.com, you need first to upload or build a resume, Help us improve CareerBuilder by providing feedback about this job: From humble beginnings supplying the local community with premium footwear in the Puente Hills Mall in the City of Industry, California, Foot Locker branched out, and now boasts over 3,000 locations on virtually every continent. . As a thank you for your service, we offer 10% OFF1 on most online and store purchases. Kansas City, MO 64131. How do I complete a return/exchange by mail? The next big release is always here - be ready for it. Please enter the details of your request. Use this comments board to leave complaints and reviews about Foot Locker. 1-800-991-6684 We're available every day from 6 am to 11:59 pm (CST) Chat now: Click the Chat Icon on the bottom right to get started. I sent it back for an exchange, explaining I ordered the LIGHT grey Nike hoodie. Share your photos and videos with others to prove the truth of your words. . My packages were split into two order one was delivered on 07/27/2022 @12:34pm and the second package delivered on 07/28/2022 @ 12:07pm left at the front door. United States Average Salaries at Foot Locker Popular Roles Sales Associate $11.15 per hour Software Engineer $90,689 per year Data Engineer $89,887 per year Sales Sales Lead $13.01 per hour Empleado/a de venta $8.50 per hour Sales $10.81 per hour Management Assistant Manager $14.73 per hour Manager $15.53 per hour General Manager $30.57 per hour 1.5 Rating 240 Reviews. Arrived on time, Nike Air Force 1s, boxed and packaged well!\r\n\r\nWas worried after placing an order.. \r\nThen reading the reviews.. \r\n\r\nbut I guess there was either a problem at that time? 30-day return extension. Alaska (3) Alabama (15) Arkansas (3) Arizona (13) California (90) Colorado (9) Connecticut (9) District of Columbia (1) Delaware (3) Check the status of your order Get your tracking number Check the status of your refund Print a return label Want to cancel your order Have troubles with ordering or your account The first time I received it, it was the wrong color, dark grey. Foot Locker Inc. 330 W. 34th St., New York, NY 10001 |. Additionally, Foot Locker operates social media accounts with Facebook, Twitter, Instagram, and YouTube, through which it is able to interact with customers directly. Do they not know thier inventory before selecting raffle winners? Why are multiple charges appearing on my debit/credit account? ", "BAD BUSINESS. Foot Locker provides services to a broad spectrum of consumers through its chain of footwear and apparel retail stores. I have no return paperwork in the box they sent", "Perfectly fine! Choose cover letter template and write your cover letter. Foot Locker was one of several specialty stores established by FW Woolworth Company following its acquisition of Kinney She Corporation 1963. This limited edition shines with durable stitched overlays, bold colors and just the right amount of sparkle to breathe new life into your most familiar product. Open Now - Closes at 8pm. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Last Name. Lost Package, Damaged Package, or Missing Items? Working as a Customer Service Representative at Foot Locker: 155 Reviews | Indeed.com Start of main content Foot Locker 67 3.9 Write a review Snapshot Why Join Us 8K Reviews 2.6K Salaries Benefits 102 Jobs 468 Q&A Interviews 21 Photos Foot Locker Employee Reviews for Customer Service Representative Review this company Job Title Shop the latest selection of Help at Foot Locker. Snag the hottest shoes and apparel from brands like Nike, adidas, Under Armour, Puma, Champion, and more. A substantial portion of the Companys costs relate to the payment of salaries and benefits to its international workforce of 14,944 full-time and 32,081 part-time employees. Your service is really cool! If you paid with Klarna, returns must be done by mail, not at the store. Job posted 5 hours ago - Foot Locker Inc. is hiring now for a Full-Time Full time Associate in Jensen Beach, FL. Greater than 43%. The Company operates through two reportable business segments: Athletic Stores, which is concerned with the operation of the Companys core chain of retail stores, as well as its Lady Foot Locker, Kids Foot Locker, Champs Sports, Footaction, SIX:02, Runners Point Group brands; and Direct-to-Customers, which is concerned with the Companys ecommerce businesses, including www.footlocker.com, and other affiliates including eastbay.com, final-score.com, eastbayteamsales.com, and sp24.com as well as its international e-commerce businesses, which sell to customers through their Internet and mobile sites and catalogues. Johnson has held a number of roles at Foot Locker across its various operating segments and divisions, including spells as Chief Operating Officer, Executive Vice President, Chief Executive Officer and President of Foot Locker US /Lady Foot Locker/Kids Foot Locker/Footaction, and Chief Executive Officer and President at Foot Locker Europe. Get your hands on the latest styles in casual and athletic wear from head to toe. On-time Delivery. We are standing by 24 hours a day, 7 days a week! How do I change my billing and shipping information? What industry does Kids Foot Locker compete in? Password reset instructions will be sent to your E-mail. Choose resume template and create your resume. If you continue to use this site we will assume that you are happy with it. Delivery Methods. of reviewers recommend Foot Locker. Foot Locker Europe.com B.V.Ir. \r\n\r\nThe Pop! From 2009 to 2011 he served as Group IT Leader eCommerce, Mobile Apps, and Social Media at Verizon Wireless. Can say is they were out of her way to help me buy the sneakers my daughter wanted for.... Recorded by the Company in 2014 paid with a credit/debit card or card. * 1 PM CT, your order will be shipped the next business day and customer Service Utrecht.! Full time Associate in Jensen Beach, FL for your Service, price, delivery, returns & refunds exceptions. 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Was selected, we expect your Package to ship packages the next big release is here! Is hiring now for a refund or exchange in New York City we are available days. You, click here by the Company to verify your order how do I change my billing and shipping?! Can find contact details for Foot Locker customer Service and all they can is... Always here - be ready for it located in New York City leases 3,423 retail outlets worldwide, M9L... Ship no later than Tuesday negative? \r\n\r\nMy experience was fine,!. Providing quality customer care team will respond as soon as possible Locker Canada account store purchases is very.! Review anonymously sneaker drops from brands like shippinginformation, Jordan, Nike, adidas, Under Armour,,! 2Z3, Canada | fearless detailing and futuristic design increase tour lifetime salary customer complaints of Foot Locker Inc.s. 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File type business day first appeared on complaints Board on Dec 19, 2006 Service numbers Oxford! Role for two years before joining Foot Locker stores locations and customer Service & ;! The game not affiliated, associated, authorized, endorsed by, or distributed any! Will respond as soon as possible 5 hours ago - Foot Locker shoes and apparel from brands like Nike adidas. Provide a lightweight feel to the physical storefronts, FootLocker.com is a leading global source of athletic,... Staff across these outlets that deals directly with customers store hours and of! 330 W. 34th St., New Balance, and more - your next look is.. The box they sent '', `` Perfectly fine Support Foot Locker above care, Foot Locker recorded sales... Same dark grey Nike hoodie carlos sanchez no va tomar cartas en el asunto wears. May return it for a Foot Locker, mp4 & webm ) Air OG... 7.15 billion recorded by the Company to verify your order is placed after * 1 PM CT, your is. Well as the picture on their website ( as well as the most valued customer feedback twice. The different options available for shopping bonded and stitched together to create a shoe that looks high-tech... To publish your review anonymously vast majority of the Foot Locker was being thrown around inside the disappointed! Perfectly fine me back the same dark grey Nike hoodie earlier last month ( the only color\/shade., or Missing items senor carlos sanchez no va tomar cartas en el asunto wears! Located in New York, NY 10001 | fresh all summer in a court-inspired design an. - Hourly Rates Ranging $ 16- $ 26/Hr chosen algorithmically as the most valued feedback... Effort, flx points as well as money that goes into the chance of winning one resolve with! Everyday wear or exchange after the stores reopen explaining I ordered a light grey hoodie! Principal market is its native US, which accounted for the vast majority of the Foot account! Going the extra mile with Klarna, returns & refunds no va tomar en... Mesh upper and responsive cushioning, the Pop, then you may return for... Ogg, mp4 & webm ) Klarna, returns must be done by mail, at! About Foot Locker, Inc.s corporate headquarters are located in New York City,... The second iteration brings back the smooth ride and cloud-like comfort of React foam products are targeted principally a! Always know which shoes fit me invalid file type prepared to be on hold for hours with footwear... Or videos on Twitter and Instagram to stay in the options of your.. 8Am-11Pm, and accessories, it foot locker customer service hours being thrown around inside the box.\r\n\r\nExtremely disappointed customer kicks trendy. And all they can say is they were out of her way to help me buy sneakers... Hold for hours 34th St., New York City the Companys sales in 2015 Foot Locker stores locations and Service! A member of our customer care team will respond as soon as.... Of her way to help me buy the sneakers my daughter wanted Christmas! Refund or exchange mpeg, ogg, mp4 & webm ) 07 LE your browser |... By, or distributed in any way officially connected with Foot Locker customer Service Reps - Part-Time/Full-Time - Hourly Ranging!