Reimburse the cardholder themselves and write-off the losses. No one asked for my authorization to ship expediated shipping AND no one asked if I approve a 15 charge. It blows my mind how these customer service reps can hold a job. 072413764 073972181 084003997. Kept us updated every step of the way. They need to compile evidence, which may include: These are just a few examples. I would highly recommend. From Facebook Reviews, He kept me up to date on everything I would recommend him as a lawyer to use. The acquirer will also assess an additional chargeback fee, which covers their administration costs related to the bank dispute. Meta Platforms. From Avvo Reviews, Blake and his firm was very swift and very professional and I think them for their help. Stimulus card I don't know the amt. I am looking into how to make a formal banking fraud complaint with my state. I couldn't get anything done without him! If either of the other two options are true, though, the bank will file a chargeback on the customers behalf, and reverse the transaction. The representment process can be complex, time-consuming, and expensive, though. From Avvo Reviews, I would recommend Mr Blake Thomas to anyone that has problem. I local bank name was on the front, and MetaBank is on the back as the card issuer, and the customer service phone# is Metabank. Communication was made via email each step of the way. Please know that Emerald Financial Services, LLC, an H&R Block company, will continue to service your account, so you can contact them at 1-866-353-1266 with any questions during this process. I knew they were going down the drain, and Control mastercard prepaid direct deposit, I never opened an account with your company, All Access Account card -strangers name, Consider this transaction as fraud and since you issued a card to someone pretending to be me you should have fraud protection, stolen funds from prepaid visa debit card received as a gift, Replacement card with valid $100 balance. I hired Mr. Thomas and not only did I get back the $82.50 I disputed. From Avvo Reviews, Contacted about fraudulent credit card charges. Thank you again, If I ever need these types of services I will definitely contact you again. The Hacker used MetaBank Account number ending in 5119. If you suspect any fraudulent activity when reviewing your account, reach out to us and we'll help you with the American Express Serve dispute process. From Avvo Reviews, Back in October of last year, (2018) someone gained access to my Cash App and stole $650 out my account. 12/17/2015 Siaki v. NetSpend and MetaBank how to add my Serve acct info to Dave.com via external banking. Thanks to Blake I was able to get my money back and I'm very appreciative for him.From Avvo Reviews, Blake did what needed to be done. I gave them all the answers they asked me right off the the bat then they asked for my "husband" I am not married, and I had everything correct, once I said fraudulent charges it seemed to be an inconvenience to them. I purchased 2 prepaid cards in hopes I could help my friend with cash I did not realize I couldn't use them for cash. 08/08/2016 Salazar v. NetSpend and MetaBank Anyone with any consumer fraud protection issues contact him! I want my onehundered dollars back ! I would choose to have him handle my case if needed in the future. He is very transparent throughout the whole process of handling My case. From Facebook Reviews, The timeline for this process was exactly on time. CFLS invites you to contact us and welcomes your calls, letters and electronic mail. The transaction occurred on January,13,2023 at 2:07 pm. I have filed a police report with San Antonio Police Department with to persecute. I attached the police report, a description of what happened from Coinbase and a screenshot of the Metabank card that is still in my Coinbase (it is what the robber used). What is phishing? Merchants often choose to simply write-off the losses because fighting the chargeback would not allow them to recoup their losses. For example, we typically will not pay overdrafts if you fail to meet the eligibility requirements for this service or you attempt too many transactions or transactions that create too large of an overdraft. ER&R reprocesses the disputes when the monthly EPS Extract file(s) is loaded. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. $10,000 gone just like that due to a criminal and a huge corporation who decided the laws didnt apply to them and leaving me struggling during the covid pandemic. Your corporation in solving this matter is grateful appreciated. From Facebook Reviews, He keeps you updated throughout the entire process and does the best job with your case. Even with damages of less than $100, you can often recover $500+. I would HIGHLY recommend Me. Take the quiz! 02/27/2019 Robinson v. Money Network, First Data, and MetaBank 10801 US. The dispute review timeline varies: We review disputes in the order that we receive them. You will not have any written documentation, signature or verbal approval on file. The bank may also ask for some documentation from the cardholder, including: The third step in the bank dispute process is for the bank to review the matter and approve or deny the claim. From Avvo Reviews, He handled our case quickly for us. And certainly not so quickly. I want it refunded an they need to come up with a way to fix these issues faster. Can better business help? At this point, the acquiring bank recoups the value of the original transaction by withdrawing it from the merchant's account. I feel like the fees he collect are minimal. The IRS says MetaBank, N.A. All Rights ReservedPrivacy Policy|Sitemap***. You can dispute any final decision made by the Content Integrity Team within the past 6 months, for example: If your review was removed. If the bank does file a chargeback, theyll transmit the dispute information to the merchants bank. I'd like my $50 back, and for Metabank to be accountable to taking people's money. Pathward Corporate Headquarters 5501 South Broadband Lane Sioux Falls, SD 57108 I wish I could hire him for all my legal issues. Submitting a Consumer Complaint does not make you a CFLS client. I called the number on the back - [protected] 3 times. Thank you, Desired outcome: Blake was quick, responsive and very helpful. I know he won't always be able to take my case because he has rules he has to follow within government regulations and of course he has to make sure he's earning money because lawyer's don't work for free, but I would consult with this firm before I went anywhere else. Thank you. My friend was also hacked via a different online bank so she hired Alan, and gave me the info to do so as well. From Facebook Reviews, I just want to thank Blake for taking my case and getting my money back plus little extra. MetaBank Corporate Services is located at 5501 S Broadband Ln in Sioux Falls, South Dakota 57108. Please call me on this. CFLS reserves the right to forward your complaint to an outside attorney. I don't want to be rude but a simple thing like what banking option is you should be a simple question to someone who works for the bank. highly recommend!From Avvo Reviews, Mr. Blake Thomas far exceeded my expectations when he took on my case. It did take a while to reach settlement but he kept us updated every step of the way . From Facebook Reviews, Currently on my second case with them and I have not one complaint. How come I'm not being helped here. Creditors to Know For instance, if the merchant believes that: These are just a few possible scenarios. I would definitely recommend him. ACE Flare Account by MetaBank is rated with a F rating from Business Consumer Alliance as of 2/27/2023. From Avvo Reviews, Hes very fast and a awesome lawyer!! Superb Attorney! Had a dispute with my bank over a missed direct deposit and this guy here took care of it with no problems. From Facebook Reviews, Blake Thomas is the man he is very good at what he do put your trust in him and you wont regret it! From Avvo Reviews, Very professional & helped me when I thought I was out of options. 09/18/2017 Williams v. RushCard and MetaBank From Facebook Reviews, Blake Thomas was able to obtain a quick settlement with great communication and explaining the process the whole time. I am very happy with the results and would recommend to anyone dealing with a consumer fraud case. [protected]@comcast.net [protected]. Unfortunately, not all consumers know the ins and outs of chargebacks. Replacement card with valid $100 balance. And was a very professional as well keeping updated on all matters. Time limits will vary depending on the card brand, as well as the specific claim made by the cardholder. the identification process, cards being canceled, cards not being sent, different reps giving different answers, and no accommodations or remunerations from NetSpend, such as . Routing numbers are used by Federal Reserve Banks to process Fedwire funds transfers, and ACH (Automated Clearing House) direct deposits, bill payments, and other automated transfers. On the few times I responded back with questions they were answered within 24-36 hrs and I was amazed given the case was over less than $100. Thankfully, its not a job you have to do alone. Well also provide a step-by-step guide to help you navigate the system successfully. High Ratings and Positive Responds. When Facebook changed its name to Meta Platforms, the new identity was close enough to the name of an existing bank that it led to a naming rights deal. Get Help: That is pathetic. I filed a complaint with Mr Thomas firm during the time I was submitting everything including all emails from Chime the bank returned $2000 of my money but would not return the $500 I did not think Mr Thomas would continue with the case because the bank returned the money then Covid 19 hit closed everything for about 3 months early in June I received an email from Mr Blake advising me he was going through with the case the next week I received an email stating the case was settled for $6000 I was shocked I signed all the paperwork and this weekend I received a settlement check I cannot believe I received double my loses the $2000 return from Chime and the settlement check. Mail Comptroller of the Currency Customer Assistance Group Total of 16 charges! I would highly recommend hiring him as an attorney. Mr Thomas took my case on contingency against a National bank that refused to investigate or correct and unauthorized electronic debit to my bank account. From Avvo Reviews, Very professional got me what I needed, what I deserved, what was mine and taken from me! An absolute pleasure to work with. The following videos explain the most commonly used methods and how you can protect yourself and your Netspend card. Would highly recommend to anyone needing representation against unfair business practices. However I recently discovered via the checkbook app that I use to keep track of my purchases that over 500$ was charged to my card to doordash and a local pawn shop without my knowing. Metabank is a poor excuse for a business - Customer service is lip service & nothing more. If the merchant does decide to fight the bank dispute, they are expected to provide documentation for the banks review. He stayed in communication and answered my questions in a very efficient manner. I'm so grateful to him,,, he gives us hope when other wise these company's and had me to the point of disbelief. Contact these guys to resolve it. How to Use Netspend Cards. From Avvo Reviews, Did Directv Rip you off? That's horrible. He is very transparent throughout the whole process of handling My case. From Facebook Reviews, This attorney is awesome!! card 2 [protected] The issuer will also claw back the disputed amount from the acquirer. From Facebook Reviews, The best. From Facebook Reviews, Filed a lawsuit with Blake the beginning of this year due to Amex card issues. If you were in Florida I would bake you a cake!!! If you're granted a refund, you shall receive it in the form of a check that you need to cash or deposit in no longer than 60 days. Well run the numbers; Youll see the savings. Blake's expertise if your experiencing problems with ANY of these debit card companies. From Avvo Reviews, I am so happy I went with this attorney for my case, he made the entire process so easy. He has been so helpful in assisting me with several cases and I will refer him to my peers. He went over a beyond my . He is a great attorney who always responds promptly and gives correct answers, He made everything so easy and always kept me updated and informed, I would highly recommend Mr. Thomas to anyone. In this step, the issuer can either accept the re-presented transaction, or reject it by filing a second chargeback (called an arbitration chargeback or a "pre-arb," depending on the card network). I would try to fix it my self but i often was ignored. From Facebook Reviews, Handled my case quickly, smoothly and efficiently. He was right when he filed suddenly they responded by wanting to settle. Keep me in the loop of the whole process, answered any questions that I may have had. 04/10/2018 Razor v. RushCard and MetaBank He won a dispute with Bluebird in regards to me not being able to access my funds. The card network makes a final ruling. is the "Treasury's financial agent." It's a bank that dates back to 1954; on its website, MetaBank calls itself "a leader in providing financial solutions to customers and businesses in underserved, niche markets." The cards are managed by Money Network Financial, LLC, which is also legit. Ask to speak to the FTC refund administrator when someone picks up. Great service and great person! The case number is 2023-BCSO-001347. Could not have gotten this issue resolved wit out his assistance as you never speak to same person at Dish TV. Please check only one item and print all information. In this article, well examine the bank dispute process, including what it is and how it works. From Avvo Reviews, Awesome! OCC's Customer Assistance Group (CAG) helps customers resolve issues with national banks and their operating subsidiaries. He kept me updated on everything. They're located in 5501 S Broadband Ln in Sioux Falls, South Dakota. If your user account was blocked. value of each card 200.00 Within days of signing a settlement agreement a check was in the mail! Along with the evidence, the merchant also needs supporting documents, like a rebuttal letter. The Law, Education Locations Contact Us Debt FAQ Blog, 2023 Vullings Law Group LLC. See BBB rating, reviews, complaints, & more. Read full review of MetaBank and 1 comment. Desired outcome: He was extremely informative with me on the case at hand, & did not stop to get me the justice I deserved! Will definitely use again if the need arises. These must be assembled and submitted according to the the requirements of the bank, and the time limits imposed by the card network. Claim it and get a lot of features. There is a lot of back-and-forth momentum, many moving parts, and lots of variables involved in navigating the process. He helped me fight the people that kept my direct deposit and would not let me have access to my funds for a week. A routing number is a nine digit code, used in the United States to identify the financial institution. It is against the law to charge people's cards without their approval and knowledge. From Avvo Reviews, Mr. Thomas was so easy to work with, he took my case against a financial institution, negotiated a settlement for me that was better than I anticipated and got the job done quickly. The routing number can be found on your check. This was my money stolen! I am very happy with what he has done!!!! From Avvo Reviews, At Christmas of all time was on way out town to purchase a gift for my son and had luckly located couple hours away.as I was purchasing card was declined, which day before had loaded card .that day was cleared and had lost money.no refund no explanation.Mr Thomas went in blind and in short time regained my money.Forever thankful recommendations WOULD BE AN UNDERSTATEMENT From Avvo Reviews, I had fraudulent charges on my Bluebird card which I disputed with Bluebird. The cardholder is abusing the process to , A copy of the merchants terms and conditions, Descriptions and photos of the item in question. One of the most common reasons a cardholder may request a chargeback is the identification of fraudulent or unauthorized transactions on their account. I was given a Virtual Card as Part of a Grant I had been given. This could be because of a misunderstanding between the merchant and cardholder, or because the cardholder simply didnt like the goods they received. "Consumer Fraud Legal Services LLC" and "CFLS" are registered service marks in the State of Illinois, Michelle Thompson v. RushCard and MetaBank, Vondell Wilbourn v. RushCard and MetaBank, Robinson v. Money Network, First Data, and MetaBank, Customer Satisfaction - Posted by Whitney, VERY GRATEFUL FOR MR. THOMAS - Posted by Shane, Definitely recommend! I know, I've been trying for two hours to reach anyone. I ABSOLUTELY RECOMMEND HIM!!!!! $9.95. 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Deserved, what was mine and taken from me Blake was quick, responsive and very helpful Salazar NetSpend... That has problem turned over to Law enforcement for investigation submitting a consumer fraud protection issues contact him approval. Banks review access to my peers outcome: Blake was quick, responsive and very helpful vary on! The disputed amount from the merchant also needs supporting documents, like rebuttal... Firm was very swift and very helpful losses because fighting the chargeback would allow... Wish I could hire him for all my legal issues fraudulent credit card charges merchant cardholder! Rating, Reviews, Hes very fast and a awesome lawyer!!!!!!!.