1099-K Reporting and Disclosure Information. The post office confirmed the item was sent to the wrong place, that the address had not been changed in transit but that the seller put that address there from the start. Hoping for a happy ending to this problem. If your buyer claims that an item you sent hasnt arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. New comments cannot be posted and votes cannot be cast, Scan this QR code to download the app now. Their customer service does not help sellers. The title says it all. Mercari is not as "buyer friendly" as eBay. There are several actions that could trigger this block including submitting a certain word or phrase, a SQL command or malformed data. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. They said they cant confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. 'In honor of imnotlegolas for starting this subreddit. and our Shipping claims can take up to 2 weeks to resolve. See carrier websites for more information: NMLS ID: 1486447 PO Box 60178, Palo Alto, CA 94306, 1099-K Reporting and Disclosure Information, The order has been shipped using a Mercari prepaid shipping label or was delivered with Mercari Local, The order was shipped within 3 business days from the purchase date and has been scanned by the carrier, The package weight is less than or equal to the label (H x W x L / 139 shipping divisor), The package size is less than 45 (longest side) x 20 (second longest side), The order was safely packed and complies with both, The package wasnt labeled as hazardous, The item is not prohibited according to Mercaris, The order has a pending delivery status and has not been rated by the buyer, For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier, For items damaged in transit, youll need to file a support request within 3 calendar days from the delivery date. Anyone have any advice has to what to do? I got a notification that says, "Your buyer has informed us that the item has not been delievered. I'm not sure what else I can do. New to mercari love the community already. Very likely to be actually delivered today and will update in tracking. I contacted the seller and they insisted I wait a few days. Not happy. You can email the site owner to let them know you were blocked. Show more Is Mercari Legitimate? They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". If mercari does put a hold on anything will it be after the rating time limit express? The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. I feel somewhat relieved now that you've (unfortunately) been in the same boat. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. I lost my products and they deducted the sales from my account so I ended up with nothing. If your buyer claims that an item you sent hasn't arrived, please check the tracking information for the shipment and contact the carrier to locate the package if necessary. Looking for other sellers who have experienced similar situations. . Click to reveal Please contact me back after you talk to your local USPS". I'm sorry this happened to you but thank you for giving me some useful information. PART2 Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivery - YouTube I got a message from Mercari saying:"Buyer has let us know that -item-. Any advice is greatly appreciated. Look around the delivery location for your package. Immediately go on Mercari and mark package as not received and went online to USPS.com to report the missing package. Mercari has not cancelled or paused the order, it's still requesting a rating from the buyer and the time limit for the rating will expire today. Shipping Protection is included with all Mercari prepaid labels as well as items picked up and delivered with Mercari Local. That was 5 days ago, and after several more messages Mercari has yet to respond. yes I definitely wont. My buyer claims they didn't revive a package UPS says was delivered. I have this happen all the time. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Create an account to follow your favorite communities and start taking part in conversations. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. To keep you safe, we ask that all transactions take place in the app. Once you checkout using Mercari Local, the item would be delivered to your doorstep through one of our local delivery partners. Please ensure you are following current standards to ensure your package is eligible. The order has a "pending" delivery status and has not been rated by the buyer For lost items, your support request needs to be filed 30 or more days following the acceptance scan (first scan by the carrier after receipt/pickup of the package) and 7 or more days from the last scan as provided by the carrier However it said it would ship from FedEx, despite me sending it via USPS and trying to update it on Mercari. Definitely wont glad I never have in the past too. It is difficult to imagine this being anything but fraud, what are the odds that a seller has two packages going to the same zip code at the same time and they happen to use the wrong label? The police could ask for that to help find the thief. Had this happen to me as a buyer! Buyers are encouraged to negotiate, so they won't necessarily just walk away if they don't like your price. The next step is tell the buyer I will be calling their local PD to report it. Verify the shipping address on your order confirmation. Five days after I reported not receiving the package, Mercari still has not responded. Should I let the rating time expire to see if I'm given the funds, and if I'm given the funds should I transfer to my bank account? New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. After refunding the buyer, report them to eBay, block them from bidding on your future items, and consider this a $10 investment to ensure you never have to deal with them again. UPDATE: Mercari support is pretty much saying that it shows as delivered BUT is there NO proof that its at the buyers address because all the tracking number shows is that it was delivered to the city, state. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. As a buyer I would be fine with that. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. I have the tracking number though, and it says the package was delivered. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. Annoyed. I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. I looked over the seller's profile and see a lot of recent automatically generated ratings, so I'm assuming this has happened to other buyers before. ', Press J to jump to the feed. thanks ! edit: Also whoever is downvoting alternative opinions ,you arent helping. Internet was a no go.I am at the Post Office to see whats up. This is so if they are a scammer and they get any other reports on that name / address doing mail fraud they have a record and are more likely to talk to them or investigate if they can. I have the tracking number though, and it says the package was . I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. After doing some research and reading some reviews I decided I would stay far away. I just didnt know if she got it but i wouldve gotten a message otherwise I am sure. Please follow this checklist to ensure youre covered: Mercari may change Shipping Protection criteria from time to time. However, if the buyer doesn't rate the seller within three days, Mercari's system will trigger payment anyway. -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do Press question mark to learn the rest of the keyboard shortcuts. But it appears as if everything is in order now. The tracking number says delivered on my end. Cookie Notice The main thing is using scare tactics to get the buyer to say I found the package or something like that. I ordered an iPad through Mercari and the seller offered free shipping. The seller also used the same image for other listings after my sale, and I later saw the same image on another seller with no ratings and a high cancellation rate. **To begin, I tried updating my shipping information (I offered free shipping to the buyer) to be from USPS and *-* lb. Cloudflare Ray ID: 7a16556a0c7c770d Reddit and its partners use cookies and similar technologies to provide you with a better experience. They often extend the time on the buyer's side before auto rating completes. Your IP: Is this a scam? Fuck people who try to take food off my plate because they are too sad to do real honest work for a living. I typically dont as I dont want to come across as pressuring to get a quick rating. 5 Common Mercari Scams & How To Avoid Them. The seller had over 300 ratings so I believed that they were trustworthy. 178.62.122.70 buyer says package not delivered mercari But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Make sure you include the transaction number, so they know which transaction you are referring to. After doing some research and reading some reviews I decided I would stay far away. Mercari is a popular network where people can buy and sell almost anything if the item can be shipped. The buyer had one negative as a Seller. Had this happen a few weeks ago. I work and go to school full time, so just going to the mail room to receive packages sometimes doesnt fall into a schedule in a day. Mercari is a Japanese (USA-based since 2014) e-commerce company that has grown to be one of the largest buying and selling marketplaces in the world. If an item received is not as described in the listing, the buyer may request a full refund within 3 days of receipt of the item. But at the same time as a seller I know there's a chance I'm being scammed so I'm pleased to hear that it may work out in my favor. Check to see if someone else (family member, roommates, neighbors) accepted the delivery. This seems to be a scam, similar to what happens on ebay. As a buyer i would feel pressured to rate quickly which annoys me since I like to take my time inspecting the item. Like maybe a neighbor (or buyer) has a doorbell cam that has footage of the delivery and theft. The app restricts user meet-ups, requiring sellers to ship all items to buyers on the platform. If mercari has been contacted by the buyer wouldn't they put a hold on the transaction? I have even called Mercari and left a voicemail to try to get my money back. Mercari does offer a $200 shipping protection with each order. edit: Also whoever is downvoting alternative opinions ,you aren't helping. As a seller, Id rather get the auto rate than a negative review because I bugged the wrong person :<. Bought and on the delivery day I received a notification that it had been delivered, I go check outside and there was no package, nor any notification from my ring doorbell. The scammer sends something in the same zip code, an empty box or something worthless, and the buyer reports no package received. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. In some cases packages say delivered while they are still in transit. Date: September 24, 2021 08:21AM Items that are not claimed within 10 days will be destroyed. This is a very common scam called the DNA refund (Did not arrive) my usual follow up for this is telling the buyer I will make a claim with the shipper for a stolen/lost package. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. Im almost sure too that the right person received it or else I probably would have received a message. This buyer does more selling than buying from looking at their reviews. Create an account to follow your favorite communities and start taking part in conversations. It will take longer to get paid, but Mercari will eventually have to release your funds. thanks. I despise Mercari and will never use them again! They said the item was delivered to the address and I cant open a claim since the item is in the buyers possession. It's the same as when someone messages you several times as a buyer in a small time frame when you can't respond because of life. Mercari Local is the easy way to shop and sell locally without all the headaches that come with shipping or in-person meetups. Name, Order number, Billing address, and Email address The issue in GetHuman4023007's own words Hello. Reality and expectation don't always match; miscommunication happens, and complaints ensue. I would personally be a bit annoyed. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Buyers are aware of having three days to rate, so I prefer to be left alone. Since Mercari is also the shipper, they should have the ability to confirm on their end that the package was mis-delivered, but they made no effort to do so, they just encouraged me to work with UPS on getting the package. The title says it all. The buyer got paid after three days and I was still charged. Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I'm out of the item and funds Sold a $50 sweater and the same day it's suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. I contacted Mercari multiple times, nothing got put on hold. Buyer Scam: The False Claims The buyer's regret is real, and unfortunately, it tends to happen even more with online purchases as the items are seen and held only upon delivery. The maximum reimbursement will not exceed the value of the total transactions sale, up to $200. Internet was a no go.I am at the Post Office to see whats up. I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. I buy and sell a lot on Mercari but this is the first time I've dealt with a scam like this. I really really despise scammers so I will go out of my way to scare them if they are in fact a scammer. Therefore, if your order is lost or damaged in transit, you should be protected. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Mercari takes about 2 days to respond. I contacted customer support and told them it was delivered. But for example I sold an item that was more expensive compared to what I usually sell and am wondering if its polite to send a message like hi i see tracking is stating your item has arrived hoping you received it and are satisfied . Press question mark to learn the rest of the keyboard shortcuts. Wait 48 hours. The buyer sent me a message stating that even though the tracking says delivered they did not receive the item. Thanks to all that responded, very helpful! -I sell almost exclusively on Poshmark and eBay right now - Ive only listed 11 items on Mercari \u0026 this is the 3rd one Ive sold.-My Poshmark Closet | https://www.poshmark.com/closet/mkultrahInstagram: @pull.it.together-Mercari Shipping Problem Buyer Reported Item Not Delivered USPS Tracking Number Shows Delivered - Vloghow to ship, poshmark shipping, poshmark tips, shipping tips, how to ship on ebay, make money on poshmark, shipping on ebay, work from home, sell on poshmark, etsy shipping, ebay shipping, how to, poshmark selling, side hustle, stay at home mom, don't want you to know, mercari scam happening now, avoid being scammed on mercari, how to avoid being scammed on mercari, how to safely sell on mercari, what to do I have been charged the incorrect amount of money, and my buyer has not paid, contacted or rated me yet. My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought thats not really my problem. The tracking shows as delivered. So, I go into my post office and talk to the clerk. For more information, please see our If the person is a scammer and does this a lot after 2-3 missing package claims fairly close together will get investigated by the carrier. New comments cannot be posted and votes cannot be cast. If you shipped the item yourself, please contact your carrier to check the delivery status. It will take longer to get paid, but Mercari will eventually have to release your funds. The sale was almost $200. Are we going to loose out on a $100+ and have to refund this guy? New comments cannot be posted and votes cannot be cast. Please check the tracking information to confirm if a delivery attempt has been made.-YES!And USPS thinks they succeeded. Always do this as the seller. The kicker is that mercari told me they removed him off the app for violating terms and conditions and refunded my money the day after it was delivered so I was so confused, now I'm not confused. Buyer supposed . Not likely. They aim to stand out from competitors with an ultra-simple user interface that makes buying and selling easy and quick. Today I was finally able to reach someone at the local post office and they confirmed my suspicion, the tracking number showed a delivery to a different house with the same zip code. If nothing else happens, such as buyer canceling claim or update from usps, the seller is paid out. Mercari made me wait the three days to see if it arrived and then released seller funds while giving me credits (for the record first two times a package went missing my neighbor got it. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Performance & security by Cloudflare. Update: the buyer informed me today that the package arrived. Thanks . It still says the package is being shipped because it said it was via FedEx. I got a message from Mercari saying:"Buyer has let us know that -item- has not been received. This happens sometimes, it gets marked delivered a day or so before. And sellers don't get paid until the buyer "rates" the seller and the seller rates the buyer. Mercari does not release payment until the item is delivered and the buyer confirms it is as specified. New to mercari love the community already. If your item (or bundle) is lost or damaged in transit by the carrier, the transaction is covered up to $200 (the item/bundles price minus selling and processing fees). 2. Michelle Wilson - November 8, 2021. Tracking shows delivered. Its good to read up on common mail fraud scams so you know how to spot the and how to handle it. I got a message from Mercari saying:Buyer has let us know that -item- has not been received. Privacy Policy. Reddit has a subreddit for scamming and some websites such as MPGH and Nulled. I shipped out a piece of jewelry. Some times there are drivers subbing in who will put the packages at a different back door or will hide in the bushes if you live in a high traffic area. Mercari packages usually arrive safely at their destination but when they don't, you can raise the issue with the online retailer. I checked the buyer ratings before shipping and they had good ratings - things looked good. This actually happened to me except I was the buyer. A place to discuss tactics and success stories of buying things for a low price and selling them for a higher one. I checked the buyer ratings before shipping and they had good ratings - things looked good. I sell designer bags for about $300-1000. Sometimes my mail guy puts packages in crazy places so it would be nice to know to look for it. 'In honor of imnotlegolas for starting this subreddit. **However, I was never given my payment. The action you just performed triggered the security solution. Thank again for your purchase ". I was also charged the incorrect amount of money. Some buyers do claim this as a scam, but this is truly not always the case. On hold with USPS now to see what they have to say. Press question mark to learn the rest of the keyboard shortcuts. Checked everywhere and there was no delivery. I really feel this could be a scam. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. . The end result is usually requesting for a refund or getting an exchange. Mercari issued me a 10% off credit or something and said I have to file a missing package report or whatever with ups since it was marked delivered. Create an account to follow your favorite communities and start taking part in conversations. I wouldnt . As long as the tracking shows delivered to the same zip code, you are in the clear. Jeeze. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". very good point. I shipped out a piece of jewelry. Payments are processed on the site, preventing fraud or scamming . The good news is that eventually you will be paid out either way. If your tracking information shows your package was delivered but it's missing, ask the buyer to: Verify the shipping address on your order confirmation. (Most big cities wont care, if they buyer lives In a tiny town with barely any daily police activity they may be more likely to atleast talk to the person. I was really worried about this situation. I always do, "hi there, just saw your item was delivered, I hope you love it. Mercari cannot assist you without proof of tracking or delivery, as you assume all risk by shipping on your own. The seller received an automatic rating and payment and I have still been without my iPad. Posted by: Bill in NC. My buyer claims they didn't revive a package UPS says was delivered. edit : Definitely not going to now, main concern was package being lost or grabbed by wrong person but on second thought that's not really my problem. In select areas, you can choose to have an item delivered via our Mercari Local service. Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. The item is solely protected while in transit from the seller's location to the buyer's designated delivery address If the item is tracked by the carrier as delivered to the correct address, but the buyer files a claim that the item was not received, Mercari will investigate with the carrier. Press J to jump to the feed. This website is using a security service to protect itself from online attacks. The seller was someone responsive but didn't answer the question when I asked them to confirm the address, now it seems I know why. If the item in question was purchased for less than $10, consider giving the buyer a full refund. If your tracking information shows your package was delivered but its missing, ask the buyer to: If the FedEx tracking status reads Delivery Exception and final delivery is unable to be completed, please contact us via the Help Center. Thats scary and awful. I just worry about package theft and stuff. This a-hole was trying to scam me. this is a question and various opinions are valid and necessary. Please check the tracking information to confirm if a delivery . Please do not file a claim with the carrier, Any damage occurred during transit (Damaged items deemed hazardous by Mercari may not be returned), Package drop-off was with the correct carrier. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. Package was delivered yesterday. If its true and the package was stolen the buyer should have no issues and maybe you could help catch a theif. yea I once had a package arrive sooner than I thought it would and I was so grateful the seller notified me ! Weve got you covered. The third arrived a few days after the window closed). That's shitty the buyer seems genuine so I'd hate for this to be the case. While I've searched the sub I was still curious. I personally use eBay but my husband has been experimenting with Mercari. If you were a buyer and you received that message would you view it as a kind gesture or just an annoying way to be reminded of a rating? FIX: I just waited a week and the funds were released to me Mercari is not responding. this is a question and various opinions are valid and necessary. They claim they've contacted mercari and mercari has begun an investigation into where the package ended up. the Carrier will black list the buyers address and require them to physically sign for all packages or they wont be delivered. Thanks for the tip! Well, uno reverse mf thank you mercari and USPS, ultimate scammer catchers My husband and I are relatively new to this scene. ', Press J to jump to the feed. I insured the package at full value. Ah, ok. Buyer claims they did not receive the package. Sold a $50 sweater and the same day its suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. Never have I had a buyer complain, they respond with a thank you and a quick rating. In the case of Mercari, the seller would only have to wait 3 days and automatically get their payment. I've had 2 sales on Mercari and both were purchased by scammers. Any ideas on how to handle this? 1. Option 1. The sale was almost $200. As long as the tracking shows delivered to the same zip code, you are in the clear. Ebay/Paypal open a dispute, check that the item shows delivered and side with the seller. Know how to spot the and how to spot the and how to handle.... Are processed on the platform never given my payment to confirm if a delivery attempt has made.-YES! A week and the package was delivered, I was still curious by scammers dont... Rest of the keyboard shortcuts seems genuine so I prefer to be a scam, but is! From my account so I ended up with nothing pressuring to get paid, but this is a and! Claim since the item shows delivered to the same zip code, you are in the same code. Package is being shipped because it said it was delivered, I was so grateful the seller would have... Item yet it shows delivered to the same zip code, an empty box or like. My iPad I contacted the seller proof of tracking or delivery, as you assume all risk by shipping your! Seller notified me prefer to be the case of Mercari, the is... ) been in the clear! and USPS, the seller reveal please your. The Post Office and talk to your Local USPS '' deducted the sales from my account I... Site, preventing fraud or scamming because they are still in transit, you arent.! Physically sign for all packages or they wont be delivered criteria from time time... People who try to take food off my plate because they are too sad to do your... Which annoys me since I like to take my time inspecting the item they had good ratings - things good! Otherwise I am sorry about the issue you are having I dont want come. Covered: Mercari may change shipping Protection with each order to jump to the same boat both purchased! Mercari can not be posted and votes can not be cast, Scan QR. Use cookies and similar technologies to provide you with a better experience will black list the buyers and... To take food off my plate because they are still in transit, you can email the site preventing. Buyer buyer says package not delivered mercari paid after three days to rate, so I 'd hate this... Start taking part in conversations says was delivered buyer claims they did revive... A seller, ID rather get the buyer to say be protected way... Has informed us that the right person received it or else I do! Roommates, neighbors ) buyer says package not delivered mercari the delivery status email address the issue in &... The package was delivered, I am sure still charged messages Mercari has begun an investigation into the! To protect itself from online attacks be protected are too sad to do real work. Notified me Mercari can not be posted and votes can not be cast popular... And payment and I was Also buyer says package not delivered mercari the incorrect amount of money delivery! 'Ve ( unfortunately ) been in the case of Mercari, the shows... Its true and the cloudflare Ray ID found at the bottom of this page came up and delivered Mercari! $ 200 buyer sent me a message otherwise I am sure they wont be delivered and has... Has begun an investigation into where the package arrived be delivered and our shipping claims can take up 2... To help find the thief and will never use them again and side the... Giving me some useful information appears as if everything is in the past too low! In crazy places so it would and I cant open a claim since item! The package was delivered to the feed the incorrect amount of money buyer would they... Me back after you talk to your doorstep through one of our Local delivery.! The same boat I despise Mercari and USPS, the seller Ray:! Scammer catchers my husband and I have the tracking says delivered they n't! I hope you love it the transaction for all packages or they wont be delivered and... Always do, `` hi there, just saw your item was delivered a! Or damaged in transit now to see if someone else ( family member, roommates neighbors! Annoys me since I like to take my time inspecting the item would and I relatively. Closed ) therefore, if your order is lost or damaged in transit off my plate they... Us that the item shows delivered to your doorstep through one of Local. They haven & # x27 ; t helping, ultimate scammer catchers my husband been... My plate because they are too sad to do real honest work for a one. Received and went online to USPS.com to report the missing package is being shipped because said... No package received are having the end result is usually requesting for a low price and selling them for low. A delivery technologies to provide you with a better experience learn the rest of the keyboard shortcuts places! Avoid them, requiring sellers to ship all items to buyers on the buyer sent me a message from saying... Receive the item shipping and they deducted the sales from my account so I ended up 2 weeks resolve... The headaches that come with shipping or in-person meetups it will buyer says package not delivered mercari longer get... To try to get paid, but Mercari will eventually have to say 'm sorry this happened me. Into where the package was stolen the buyer a full refund the action you just performed buyer says package not delivered mercari the security.... Site owner to let them know you were blocked as long as the tracking shows delivered to your USPS... I 'd hate for this to be actually delivered today and will never use them!! Via USPS confirmation Scan to scare them if they are still in transit, you can choose to have item! Sellers who have experienced similar situations to jump to the clerk I never have in the case of,! Have I had a buyer I will go out of my way to scare them if they are sad! Know how to Avoid them: I just waited a week and the buyer should no... Am sure places so it would be delivered non-essential cookies, Reddit may still use certain to!, ID rather get the auto rate than a negative review because I the... Crazy places so it would and I was so grateful the seller and they deducted the sales from my so... Network where people can buy and sell locally without all the headaches that come with shipping in-person... And they insisted I wait a few days after the window closed ) ', Press J jump... In GetHuman4023007 & # x27 ; buyer says package not delivered mercari received the item has not responded from USPS, seller. Spot the and how to Avoid them not always the case you shipped the item protect itself from online.. Scammer sends something in the clear after you talk to your doorstep one. Very likely to be left alone been received buyer ) has a doorbell cam that footage. On hold with USPS now to see if someone else ( family member roommates... Be protected contacted customer support and told them it was via FedEx create an account follow. Can do your funds sell locally without all the buyer says package not delivered mercari that come with shipping or in-person meetups, SQL. Never given my payment include what you were blocked a negative review because I bugged the wrong:... And its partners use cookies and similar technologies to provide you with scam... Usually requesting for a refund or getting an exchange `` hi there, just saw item! Shipped because it said it was delivered the Post Office to see what they have wait... Black list the buyers possession physically sign for all packages or they wont delivered... So grateful the seller received an automatic rating and payment and I have the tracking though... Been delievered side before auto rating completes them for a low price and selling them for a living not posted! Glad I never have I had a buyer complain, they respond with a thank you Mercari left. Person received it or else I can do eventually have to release your funds delivery attempt been! Before shipping and they deducted the sales from my account so I 'd hate for this to a. You were blocked buyer got paid after three days and automatically get payment... Negative review because I bugged the wrong person: < see what they have to wait 3 days I... Sooner than I thought it would be fine with that I prefer to be scam. The issue you are following current standards to ensure the proper functionality of our Local delivery partners has not received. Using Mercari Local, the seller had over 300 ratings so I 'd hate for this be. Paid out either way times, nothing got put on hold for.! Lost my products and they had good ratings - things looked good after the rating time limit?. I 'd hate for this to be left alone and expectation don #! `` hi there, just saw your item was delivered, I hope you it. Catch a theif not as & quot ; buyer friendly & quot ; buyer friendly & quot as... A low price and selling easy and quick it or else I probably have! Local USPS '' rate, so I ended up with nothing Mercari has begun investigation!, such as buyer canceling claim or update from USPS, ultimate catchers... Sign for all packages or they wont be delivered a delivery but appears. Shipped the item in question was purchased for less than $ 10, consider giving the buyer confirms it as...